If you cancel the reservation within 7 days of arrival, your deposit will be fully refunded. If you cancel during the 7 days prior to arrival, you will be charged 100% of stay. If you arrive at the hotel later than 20:00, you must advise us at the phone number 985 472 005 to secure your reservation, otherwise we will proceed to CANCEL it. In case "No Show" the day of arrival without prviously cancellation, you Will be charged 100% of stay. Hotel El Pinar could make a pre-authorization of the credit cards.